The short version. Write to [email protected]. A real person reads it and answers within two business days. Most things — reporting, blocking, exporting your data, deleting your account — you can do yourself from inside the app, and this page tells you where.
Contact us
Email [email protected]. We answer within two business days (Monday to Friday). There is no chat, no phone line and no ticket system: an email is the whole thing.
To help us help you, include:
- Your @name in BLAB.
- What you were doing and what happened instead — a screenshot is worth a paragraph.
- Your iPhone model and iOS version, and the app version (the Version row in Settings).
- If it is about a specific post or comment, its link (Share, then Copy in the share sheet) or the @name of the author.
Report content or a person
Everything is done from the app, and we review every report:
- Report a post or a comment — press and hold it (or tap the ··· menu) → Report. You can report the same thing once; a second report is folded into the first.
- Block someone — from their profile, or from the same menu on any of their posts → Block. You stop seeing everything they publish, they stop seeing you, and you unfollow each other. Unblock from Settings → Blocked users.
- Mute words — Settings → Muted words hides any post or comment containing them. This stays on your device.
- Decide who can reply to each of your posts when you publish: everyone, people you follow, or nobody.
If something needs more than a report — harassment that keeps going, content about a minor, a legal request — email us with the links and we will take it from there.
Your data
- Export it — Settings → Your data gives you a JSON file with your profile, posts, comments, reactions, follows, blocks and reports, through the system share sheet.
- Correct it — Profile → Edit profile (avatar, bio, links) and Settings (name, country, notifications).
- Delete your account — Settings → Delete account. The steps and what gets deleted are on the Delete account page.
BLAB. Pro
Pro is a subscription bought through Apple. To cancel it or ask for a refund, use your Apple account (Settings → your name → Subscriptions on the iPhone, or reportaproblem.apple.com). We cannot see or change your billing. If you paid and the app does not show Pro, open Settings → BLAB. Pro → Restore purchases, and email us if that does not fix it.
The legal pages
What we store and why is in the Privacy Policy; the rules for using the app are the Terms of Use.