The short version. Write to [email protected]. A real person reads it and answers within two business days. Most things — reporting, blocking, exporting your data, deleting your account — you can do yourself from inside the app, and this page tells you where.
Contact us
Email [email protected]. We answer within two business days (Monday to Friday). There is no chat, no phone line and no ticket system: an email is the whole thing.
To help us help you, include:
- Your @name in BLAB.
- What you were doing and what happened instead — a screenshot is worth a paragraph.
- Your iPhone model and iOS version, and the app version (the Version row in Settings).
- If it is about a specific post or comment, its link (Share, then Copy in the share sheet) or the @name of the author.
Report content or a person
Everything is done from the app, and we review every report:
- Report a post or a comment — press and hold it (or tap the ··· menu) → Report. You can report the same thing once; a second report is folded into the first.
- Block someone — from their profile, or from the same menu on any of their posts → Block. You stop seeing everything they publish, they stop seeing you, and you unfollow each other. Unblock from Settings → Blocked users.
- Mute words — Settings → Muted words hides any post or comment containing them. This stays on your device.
- Decide who can reply to each of your posts when you publish: everyone, people you follow, or nobody.
If something needs more than a report — harassment that keeps going, content about a minor, a legal request — email us with the links and we will take it from there.
Something of yours was hidden or removed
A post or comment can be hidden while we check it: when several people report it, when the same text arrives from several accounts, or when our automated review flags it. You still see it, marked under review; nobody else does until a person has looked. If we got it wrong, email us with a link to the post or a copy of the text. A person answers within two business days and restores it if it should not have been hidden. Every removal is logged with its reason, so we can always tell you why.
Your data
- Export it — Settings → Your data gives you a JSON file with your profile, posts, comments, reactions, follows, blocks and reports, through the system share sheet.
- Correct it — Profile → Edit profile (avatar, bio, links) and Settings (name, country, notifications).
- Delete your account — Settings → Delete account. The steps and what gets deleted are on the Delete account page.
BLAB. Pro
Pro is a subscription bought through Apple. To cancel it or ask for a refund, use your Apple account (Settings → your name → Subscriptions on the iPhone, or reportaproblem.apple.com). We cannot see or change your billing. If you paid and the app does not show Pro, open Settings → BLAB. Pro → Restore purchases, and email us if that does not fix it.
The legal pages
What we store and why is in the Privacy Policy; the rules for using the app are the Terms of Use.